Due to maintenance, the women's bath will be open from 8:30 a.m. on July 3(Thu).

From May 12 to June 13, 2025, construction work will be performed in the parking lot area to install new EV charging stations. Please be advised that some of the work will be noisy and vehicle areas will be restricted on certain days.

In light of various regulations requiring companies to address customer harassment, including guidelines from the Ministry of Health, 　Labour and Welfare and some local government ordinances, we have established a unified "Basic Policy on Customer Harassment" 　for all IHG ANA Hotels Group Japan properties. 　This policy is designed to ensure compliance across the hotel group and to protect both our employees and our brands. We appreciate your understanding. https://karuizawa.hotelindigo.com/en/policy_customer_harassment/