The Spa by HARNN has been awarded  Best Luxury New Hotel Spa – ASIA and Best Luxury Boutique Spa – EAST asia by the World Luxury Spa Awards 2023.
Recharge and rejuvenate with world class treatments and products in your neighborhood retreat.
This service is also available for those who do not have a reservation for overnight stay.

Opening hours: 12:00-20:00/Open year round

Every Wednesday, get 10% off for every retail purchase of 10,000 JPY.

Every 25th, 26th and 27th of the month, 5% OFF one item purchase, and if you purchase three items, get 15% OFF instead.

This Golden Week, enjoy the fresh scent of spring with our best-selling Yuzu & Vetiver products.
Enjoy 10% off when purchasing Yuzu & Vetiver Sanitizer & Hand Cream together as a set.



To make a reservation at The Spa by HARNN, please contact us via the “Instant Service” button on your room phone or email. Credit card details are required to confirm your booking.

Email address:


Arrival time

The time of your appointment is the start of your treatment. In the event that you arrive after your reserved time, your treatment may be shortened. We recommend that you arrive 20 minutes before your scheduled treatment time to allow time for changing and consultation. If you would like to use the public baths before your treatment, please come to the spa reception as early as possible.


Health conditions

It is important that you inform us at the time of booking if you have any medical conditions that we should be aware of, such as allergies, especially if you are pregnant or have high blood pressure. Our receptionists will be happy to suggest treatments that are suitable for your condition. You will be asked to fill in a consultation form when you check in at the spa. Please refrain from consuming alcohol before or after your treatment.


Valuables and personal belongings

Please leave valuables in the in-room safety deposit box. The Spa is not responsible for theft or loss of valuables.


Spa etiquette

In order to maintain a relaxing environment for all guests, please refrain from loud conversations, use of mobile phones and smoking in the spa.


Cancellation Policy



Cancellations and changes up to 4 hours prior to the appointment are free of charge. Cancellations less than 4 hours prior to the appointment will be charged 50% of the full rate, cancellations less than 2 hours prior to the appointment or no-shows will be charged 100%.



Cancellations and changes made up to 24 hours before the reserved time are free of charge; cancellations made less than 24 hours before the reserved time will be charged at 50% of the full rate, cancellations made less than 12 hours before the reserved time or no-shows will be charged at 100% of the full rate. All prices include tax and service charge and are quoted in Japanese yen.